Field Service Technician
Neenah, Wisconsin•Full-time
$65,000 - $75,000 annually
$65,000 - $75,000 annually
About the Job
Service Technician – Elevate Your Career with Biro of Chicago Inc & The Workers!
Are you the kind of technician who loves solving problems, mastering new technology, and being the hero, your customers rely on? Do you want a career where your skills are valued, your growth is supported, and your work truly matters?
Biro of Chicago Inc a company that continues to grow and acquired The Workers of Wisconsin 2 years ago are both trusted leaders in food equipment solutions for over 60 years. We are expanding our elite service team—and this is your chance to join a company where technicians thrive.
Why You’ll Love Working Here:
At Biro of Chicago, you’re not just clocking in. You’re joining a company that invests in you, respects your expertise, and gives you the tools to build a long-term career.
Exceptional Benefits & Perks:
- Competitive pay with opportunities for overtime.
- Full health benefits (medical, dental, vision)
- 401(k) with company support.
- Paid time off + paid holidays.
- Company vehicle, laptop, tools, and parts inventory provided.
- Ongoing training & certifications to keep your skills sharp.
- A stable, growing company where your work directly impacts customer success.
This is a place where technicians stay, grow, and build a future.
What You’ll Do:
As a Service Technician, you’ll be the go-to expert for diagnosing, repairing, and maintaining a wide range of high-tech retail scales, packaging systems, and food processing equipment. Every day brings something new—new challenges, new customers, new equipment to master.
You will:
- Read and interpret electrical schematics to troubleshoot with confidence.
- Provide expert technical support mostly with on-site visits and in the shop.
- Service and repair retail scales, wrappers, and food processing equipment.
- Apply mechanical repair skills to keep equipment running smoothly.
- Maintain your company vehicle, laptop, and parts inventory.
- Deliver outstanding customer service to a diverse client base.
What You Bring:
- Strong mechanical and electrical troubleshooting skills.
- Ability to read schematics and diagnose issues logically.
- A customer-first mindset—you care about solving problems the right way.
- Excellent organization and time management.
- Valid driver’s license and clean driving record.
- Ability to pass a background check and drug test.
Preferred Experience:
- HS Diploma/GED + 2–4 years mechanical/electrical experience.
- Food equipment service experience.
- 3+ years of hands-on electrical/mechanical work.
Physical Requirements:
- Lift 50–75 lbs (with or without assistance)
- Walk 1–3 miles/day; drive 2–5 hours/day
- Kneel, squat, bend, push/pull in various environments (noise, heat, cold, wet)
- Availability for overtime and on-call rotations.
Ready to Build Something Bigger?
If you’re a skilled technician looking for a company that values your talent, supports your growth, and gives you the chance to work with cutting-edge equipment, we want to meet you.
Apply today by sending your resume and/or cover letter.
Your next great career move starts here.
Your next great career move starts here.
About Biro of Chicago, Inc
Opened in Chicago during 1971, BCI has expanded to become the premier food processing equipment provider in the Midwest. We offer a variety of solutions: from retail operations to factory solutions, BCI Midwest has what is needed to solve your food processing needs. Our team has experience spanning decades which means prompt service and expert advice when picking a solution. Two main locations one in Chicago, IL and the other in Neenah, WI, we are able to provide fast and dependable service and sales of food processing equipment. We focus on understanding the needs of our customers in purchasing new equipment, repairing existing equipment, and having parts available to keep that equipment up and running.